Privacy Policy — az7777

az7777 ("we", "us", "our", "Operator") operates the online gaming platform available at https://az7777.cam ("Platform"). We recognise that the privacy of our users is important and we take our data protection obligations seriously.

This Privacy Policy ("Policy") describes our practices with respect to the collection, use, storage, disclosure and protection of personal data provided by or collected from users ("you", "your") of the Platform. It applies to all personal data processed in connection with your use of the Platform, including data submitted during registration, during account verification, during gaming activity and through any contact with our support team.

By registering an account or otherwise using the Platform, you acknowledge that you have read and understood this Policy and that you consent to the data practices described herein to the extent required by applicable law. If you do not agree with any aspect of this Policy, please do not use the Platform.

The following definitions apply throughout this Policy:

• "Personal Data" means any information relating to an identified or identifiable natural person, including but not limited to name, email address, date of birth, payment details and IP address.
• "Processing" means any operation or set of operations performed on Personal Data, including collection, recording, storage, adaptation, retrieval, use, disclosure and deletion.
• "Data Controller" means the entity that determines the purposes and means of Processing Personal Data — in this case, az7777.
• "Data Processor" means any third party that Processes Personal Data on behalf of the Data Controller under a contractual arrangement.
• "Account" means the registered user account created on the Platform.
• "KYC" means Know Your Customer — the identity and age verification process required by the Operator.
• "AML" means Anti-Money Laundering — the regulatory framework governing the detection and prevention of money laundering through financial systems.
• "Cookie" means a small text file placed on a user's device by a website to store session or preference data.

The Data Controller responsible for your Personal Data processed through the az7777 Platform is the Operator entity holding the applicable gaming or data processing licence under which the Platform operates. Details of the Operator entity are available upon written request submitted through our support channels.

For all data-related enquiries, requests or complaints, you may contact us using the details set out in Section 17 (Contact Us) of this Policy.

We collect the following categories of Personal Data in connection with your use of the Platform:

When you register an Account, we collect your full legal name, date of birth, gender (where applicable), username and password hash. This data is necessary to create and maintain your Account and to verify your eligibility to use the Platform.

We collect your email address, and where provided, your mailing address and telephone number. Contact data is used for Account communications, security alerts and support correspondence.

To comply with KYC and AML obligations, we may collect copies of government-issued identity documents (such as a CNIC, passport or driving licence), proof of address documents and, where required, documentation evidencing the source of funds used for deposits.

We collect records of deposits, withdrawals, payment method types used, transaction amounts and transaction timestamps. We do not store full payment card numbers or full bank account credentials; such data is handled directly by our third-party payment processors.

We collect records of your gaming sessions, bets placed, game outcomes, bonus usage, wagering history and responsible gambling tool settings. This data is used to operate the Platform, comply with regulatory requirements and support responsible gambling obligations.

We automatically collect your IP address, device type, operating system, browser type and version, time zone settings, screen resolution and unique device identifiers. This data assists with fraud prevention, security monitoring and platform optimisation.

We collect data about how you interact with the Platform, including pages visited, navigation paths, session duration, clicks and search queries within the Platform. This data is used to improve the user experience and to tailor relevant content.

Where you contact our support team via Live Chat or email, we retain records of those communications, including the content of your messages and the timestamp of each interaction.

We collect your Personal Data through the following means:

We process your Personal Data on one or more of the following legal bases, depending on the nature of the processing activity:

• Contractual necessity: Processing required to provide the services you have requested by creating an Account — including account management, game access, payments and withdrawals.
• Legal obligation: Processing required to comply with applicable laws and regulations, including KYC/AML requirements, responsible gambling obligations and regulatory reporting duties.
• Legitimate interests: Processing undertaken to pursue the Operator's legitimate business interests, including fraud prevention, platform security, product improvement and customer support, provided that such interests are not overridden by your fundamental rights and freedoms.
• Consent: Where we rely on your consent — for example, to send marketing communications — you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

We use the Personal Data we collect for the following purposes:

• To create, verify and manage your Account on the Platform.
• To process deposits, withdrawals and other financial transactions.
• To verify your identity and age in compliance with KYC requirements.
• To detect, prevent and investigate fraud, money laundering, cheating and other prohibited activities.
• To operate and maintain the Platform's functionality, performance and security.
• To administer bonuses, promotions and loyalty programme benefits.
• To monitor and enforce responsible gambling tools, including deposit limits, self-exclusion and cool-off requests.
• To provide customer support via Live Chat, email and Help Center resources.
• To send you transactional notifications, including deposit confirmations, withdrawal updates, security alerts and account verification requests.
• To send promotional communications where you have consented to receive them.
• To comply with regulatory obligations, audit requirements and legal proceedings.
• To analyse Platform usage patterns and improve the user experience.

We may share your Personal Data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate contractual safeguards:

We engage third-party service providers that process data on our behalf under data processing agreements, including payment processors (who handle transaction data), identity verification providers (who process KYC documents), IT infrastructure and hosting providers, and customer support platform providers. These providers are prohibited from using your data for their own independent purposes.

We may be required to disclose Personal Data to regulatory bodies, law enforcement agencies, courts or other government authorities where compelled by applicable law, court order or regulatory requirement. This includes reporting obligations under AML legislation and applicable gaming regulations.

We may share limited Personal Data with fraud prevention agencies and security service providers to detect, investigate and prevent financial crime, identity fraud and platform abuse.

In the event of a merger, acquisition, restructuring or sale of all or part of the Operator's business, your Personal Data may be transferred to the acquiring entity as part of that transaction. We will notify you in advance of any such transfer where required by applicable law.

The az7777 Platform uses cookies and similar tracking technologies to enable core functionality, enhance performance and understand how the Platform is used. The following categories of cookies may be in use:

You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect Platform functionality. Strictly Necessary cookies cannot be disabled as they are essential to the operation of the Platform.

We retain your Personal Data for as long as is necessary to fulfil the purposes for which it was collected, to comply with our legal and regulatory obligations, and to resolve disputes or enforce agreements. The following general retention principles apply:

• Account data: Retained for the duration of your Account and for a minimum period thereafter as required by applicable gaming and financial regulations (typically five years from account closure, though this may vary by jurisdiction).
• Transaction records: Retained for a minimum of five years in accordance with AML legislation and financial record-keeping requirements.
• KYC documents: Retained for the period required by applicable KYC/AML regulations following Account closure.
• Support communications: Retained for a period sufficient to resolve any open disputes and for quality assurance purposes, typically up to three years.
• Marketing consent records: Retained until consent is withdrawn and for a short period thereafter to evidence the withdrawal.
• Technical logs: Retained for a rolling period appropriate to fraud detection and security monitoring requirements, typically up to 12 months.

Upon expiry of applicable retention periods, Personal Data is securely deleted or anonymised in accordance with our data disposal procedures.

az7777 implements appropriate technical and organisational measures to protect your Personal Data against unauthorised access, loss, destruction, alteration or disclosure. These measures include:

• SSL/TLS encryption: All data transmitted between your device and the Platform is encrypted using industry-standard Transport Layer Security (TLS) protocols.
• Password security: Account passwords are stored using one-way cryptographic hashing. We do not store or have access to your plaintext password.
• Access controls: Access to Personal Data within our organisation is restricted to personnel who require it to perform their job functions, governed by role-based access controls.
• Fraud monitoring: Automated fraud detection systems monitor Platform activity for indicators of unauthorised access, account takeover attempts and suspicious transaction patterns.
• Vendor due diligence: Third-party Data Processors are assessed for data security standards before engagement and are contractually required to maintain appropriate security measures.

Despite these measures, no system is entirely immune from security risks. We encourage you to use a strong, unique password for your Account and to contact our support team immediately if you suspect any unauthorised activity on your Account.

The az7777 Platform may be operated and its data processed in jurisdictions outside of Pakistan. Where your Personal Data is transferred to a country that does not provide the same level of data protection as your home jurisdiction, we ensure that appropriate safeguards are in place prior to the transfer. These safeguards may include:

• Contractual clauses requiring recipient entities to process data to standards equivalent to those described in this Policy.
• Transfers to entities in jurisdictions that have been assessed as providing adequate data protection standards.
• Other legally recognised transfer mechanisms as applicable.

You may request further information about the specific safeguards applicable to international transfers of your Personal Data by contacting us using the details in Section 17.

Subject to applicable law and certain conditions, you may have the following rights in relation to your Personal Data:

To exercise any of the above rights, please submit a request through Live Chat or by emailing our support team using the address in Section 17. We will acknowledge your request promptly and respond within the timeframe required by applicable law. We may request proof of identity before processing your request to protect the security of your Account.

The az7777 Platform is strictly intended for adults aged 18 or above — or the higher minimum age required by the applicable operator licence jurisdiction. We do not knowingly collect Personal Data from individuals under the minimum age threshold.

Where we become aware that Personal Data has been collected from a person who does not meet the minimum age requirement, we will take immediate steps to delete that data and close the associated Account. Any funds in such an Account will be handled in accordance with our Terms & Conditions and applicable regulatory requirements.

If you have reason to believe that a minor has registered an Account on the Platform, please contact our support team immediately.

This Platform makes no endorsement of, and accepts no responsibility for, the privacy practices of third-party entities whose names may be referenced in a contextual capacity on this Platform. References to payment services such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah are made as familiar examples of payment options used in the Pakistani market and do not imply that any such entity endorses gambling services, processes data on our behalf or has any data-sharing arrangement with az7777.

Similarly, references to sports events such as Pakistan cricket, PSL T20, ICC tournaments or football competitions are made in an informational context only. These organisations have no data-sharing relationship with az7777.

We may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law or regulatory requirements. Where material changes are made, we will notify you by posting a revised Policy on the Platform and, where appropriate, by sending a notice to your registered email address.

The effective date displayed at the top of this page indicates when the most recent version of this Policy came into force. We recommend that you review this Policy periodically to stay informed of how we handle your Personal Data. Your continued use of the Platform following any update constitutes your acknowledgement of the revised Policy.

If you have any questions, concerns or requests relating to this Privacy Policy or the handling of your Personal Data, please contact the az7777 Data Protection team through the following channels: